Cannot Use the App (Add language/currency) Due to Small Screen
It looks like your screen size is too small, causing the 'Add' button to be overlapped by our Help icon.
How to Grant Collaborator Access to Convercy Support
To help us investigate and resolve issues more efficiently, please provide your Shopify store domain and Collaborator Code. Once we receive this information, we will send a collaborator access request to your store.
Which permissions do I need to provide for support team to check issues related to currencies and languages? I am using Shopify Markets
To further check on your problem, kindly give me access to your store by creating a Staff account following the below steps:
Which Permissions Do I Need to Provide for the Support Team to Help Embed or Reposition the Switcher?
If you would like our support team to help embed the switcher or adjust its position on your storefront, please provide access using one of the methods below.